The 3 ways retail strategy is changing, and what it means for the Field Leader role.
Field leaders are the glue between strategy and execution. As retail strategy is evolving, so is their role.
“There was a fundamental mismatch between the data-driven ideas at the center and the day-to-day operations of the business. My question was: "How do you get 1000s of stores to do the right thing every day and, just as important, to understand why?”