How to save the drowning store employee: Julian Mills talks to Chris Walton
Stores are more overwhelmed than ever. In his Ask An Expert series, Chris Walton of Omni Talk asks Julian Mills, CEO and co-founder of...
Quorso plugs into your existing POS and BI data feeds, so there's no heavy-lifting to get it set up.
And it slots into your management processes (daily store walks and weekly store visits), so there's no need for big operational
Quorso works with your data lead for a couple of hours, to set up the data feeds and pipeline.
Quorso's Data Team configures and maps your data, in no more than a couple of weeks.
In-app onboarding takes less than 30mins and teams start driving improvement right away.
Our tool has been designed to have an 8th grade readability score. 95% of users require nothing more than our in-app guide to get them up and running – and making plans to improve their business – right away.
This best practice guide outlines our tried and tested, light-touch method for rolling-out Quorso successfully.
It can also easily be tailored to your specific business needs. Take a look!
Yes! The beauty of Quorso is that it has a lot of highly intelligent analytics going on “under the hood”. The simple, easy-to-understand user interface that sits on top means that users can easily interpret what Quorso is telling them. The short training clips on this page are all users need to learn the ins and outs of Quorso.
As well as being a tool for managers to use on a daily basis to manage the performance of their business areas, Quorso is intended to slot into your existing performance management processes as a platform to enhance business review meetings, line manager 1-2-1s, site visits, etc. It is, therefore, easier to embed Quorso into the organisation if these processes are already established. If senior members of your organisation are using Quorso to run their meetings, this also provides strong advocacy to encourage more junior managers to adopt the tool.
Our Deployment Guide details three roll-out options. Depending on your circumstances and requirements, you can choose one option, or conduct a phased roll-out that encompasses them all.
The first is to roll out Quorso to a small central team, who share opportunities with frontline managers via email or social channels.
The second is to roll out Quorso to Area Coaches, who manage their areas’ KPIs in Quorso and log improvement plans that they have discussed with their Site Managers.
The third is to roll out to the Area Coaches and the Site Managers, all of whom collaborate on managing KPIs and logging/reviewing improvement plans in Quorso.
Not a lot. Our deployment guide, which you can link to above, lays out the key steps that we recommend you take.
Our suggestion is that you set up a small project team to help you develop and communicate your vision for using Quorso, then once you have defined your user group and deployment approach, it is a case of creating and sustaining momentum through a series of comms and follow-up calls to a sub-group of users.
Yes! Should you require our support to deploy Quorso, we would be happy to discuss the addition of supplementary professional services. You can contact our Customer Success team via Support@Quorso.com.
Our data security program is designed to ensure that the policies, controls and processes are appropriate to the type of personal data and data processing collected. You can find our security policy here.