The 3 ways retail strategy is changing, and what it means for the Field Leader role.
Field leaders are the glue between strategy and execution. As retail strategy is evolving, so is their role.
To be the simple solution to a
big business problem
Talking about the second value in our Agile Stores Manifesto – ‘Engaged humans over compliant task-doers’ – Sophie Slowe asks our panelists:
If the pandemic has taught us anything, it’s that retail success depends on store teams who really care and will go the extra mile for customers and colleagues. However, they have also been exhausted by the increased focus on task compliance. Looking to 2021, this panel discussed how to reignite their passion and motivation.
Watch our 30-minute discussion with:
