Agile Stores Value #2: Action over insight.

Talking about the second value in our Agile Stores Manifesto – ‘Action over insight’ – Sophie Slowe asks our panelists:

“Is it possible for stores to act fast, but still minimize the risk of getting things wrong?”

With customer needs changing constantly, it’s critical for retailers to act fast. Store teams must have enough data-driven insights to prioritize efforts, but must not get lost in analysis, meetings, and reports that distract them from actually getting stuff done. The panel will look at how to embed a bias towards action.

Watch our 30-minute discussion with:

• Chris Richardson, VP Ops, Party City
• Chris Taylor, ex-Chief of Staff, Marks and Spencer
• Julia Raymond, Editor in Chief, RETHINK Retail
• Alex Genov, Head of Customer Research, Zappos