Agile Stores Value #4: Learning and adapting over following a plan.

Talking about the fourth value in our Agile Stores Manifesto – ‘Learning and adapting over following a plan’ – Sophie Slowe asks our panelists:

“Can retailers feel confident of success, without the reassurance of a 5-year plan?”

The pandemic threw all 5-year plans out the window, but business that managed to learn fast and adapt rapidly still thrived. the Test-Measure-Learn-Scale cycle, which already powers retail’s ecommerce giants, could well be the game changer for retail stores this year. The panel will look at how continuous improvement can be applied to the store.

Watch our 30 minute discussion with:

• Mike Simoncic, MD Consumer & Retail Group, Alvarez & Marsal
• Ollie Banks, Director & Consultant, Retail Transformation Show
• Elinor Noble, Global Head of Retail Excellence & Operations, LOEWE
• Dan Goldman, VP Strategy & Business Development, GAP