The 3 ways retail strategy is changing, and what it means for the Field Leader role.
Field leaders are the glue between strategy and execution. As retail strategy is evolving, so is their role.
To be the simple solution to a
big business problem
In this engaging discussion Julian Mills, our CEO & Co-Founder, talks to Jim Dolan, MD of KPMG's Technology Consulting Group, about why focusing teams on a few personalized, daily, data-driven ‘Quorso Missions’ is helping retailers to radically simplify running their business and add millions to their bottom line.
"The typical store manager model involves a bunch of area or district managers driving around and periodically visiting stores to try and spot issues. That's an incredibly cumbersome way of doing it - essentially the same as they were doing it in 1820."
"Imagine that instead of sending people lots and lots of dashboards and spreadsheets and emails and tasks, stores receive three simple suggestsions to do every day. We call these Quorso Missions. And they're data-driven, and personalized to that store."
"About 93% of users completed their Quorso Missions every week. That compares to about 45% compliance for most enterprise software."
"What Quorso does - and continues to bring to clients - is deliver a rapid scale of improvement. Within two weeks, they're already driving substantial sales increase. Within 2-3 months, they drove an extra 2%."
"The success of Quorso lies in the fact that we make the experience very, very simple, and very, very fun."
