NRF 2023 Wash-Up: What were our highlights?
NRF trend reports are everywhere this week, so we thought we’d do something different. Highlight the 5 things we actually enjoyed most about NRF.
We're excited to reveal, in partnership with leading retail influencers Chris and Anne of OmniTalk, the top 20 individuals who have moved mountains in the last year to power retail operations.
Because they are the people doing the work. Not the people talking about the work. Or the people overseeing the work from the top. They are the real people out there driving retail operations forwards to a bright, new future. And it's high time we salute them.
With the help of OmniTalk, we've done a deep-dive audit of how innovative US retailers have been advancing their operations over the last 12 months and identified the star operators at the heart of it all. No biased selection process. No choosing the people we know or like. Just genuine shining stars, proven by real headlines and tangible results.
We know that behind every OmniStar is a store operations team making it all happen on the ground and we want to make sure we recognize them too. So we are asking each OmniStar to nominate a District or Store Leader who has played a key part in bringing their big ideas to fruition.
To hear more about the impact on stores and the heroes rolling out retail innovation on the ground, join our Newsletter and follow us on LinkedIn.
Several of our OmniStars have joined us on the OmniTalk podcast to share their wisdom and their innovative operations success stories. Hear what leaders from Best Buy, Tractor Supply Company, Walgreens, 7-Eleven and Amazon had to say, and check out our tools and guides to help you follow in their footsteps.
At Quorso we understand that all of this amazing retail innovation has a big impact on the workloads of already overwhelmed District and Store Leaders. So we're here to simplify things.
Quorso unifies all your store information (Sales, Labor, Waste, CSAT, Tasks, Events, Omni, etc.) and turns it into personalized daily work for each District and Store Leader. Smart workflows then guide them to take the most effective action and real-time tracking scales what works.
3 of the top 20 US retailers are using Quorso to prioritize and streamline their Store Leaders' daily work. And Retail Week and the World Retail Awards have recognized Quorso as one of retail's most innovative technologies.
Over the past two years, Store Leaders have worked miracles - serving customers behind screens, handling supply chain breakdowns and going omnichannel in weeks. Their workload has increased 30% and they deliver 85% of sales every day, yet they're not being given enough help and certainly not being adequately recognized for their efforts.
That’s why we're excited to launch OmniStars and give some much-deserved praise to a few of the extraordinary individuals who have gone above and beyond. And Chris and Anne are the perfect partners, as they both understand this world so well - Chris even spent his early years as a District Team Leader at Target.