Version November 1, 2019.
The Quorso Platform can provide benefits with regard to GDPR compliance. Quorso works closely with many data-driven organizations within the EEA and supports GDPR compliance in three ways: Architecture, Product and Company readiness. Quorso is a Data Processor to its customers, which are the Data Controller. Quorso includes data ethics considerations into its privacy program and policy framework.
A simpler, transparent architecture for data processing which reduces data sprawl and can support compliance with GDPR requirements – while providing modern data delivery capabilities and crucial insights to drive business success. The Quorso platform creates a single, governed location for users to access data. It gives administrators control over who’s accessing data.
The Quorso data platform provides numerous product features to assist with data management, setup, and processes to help you meet data security and privacy GDPR requirements.
Quorso’s data security and privacy programs are designed to ensure that company policies, controls and processes are appropriate to the type of personal data and data processing collected.
Customers or prospects may request the Quorso DPA directly from your account executive.
Quorso, as a Data Processor, holds two classes of data: information about Quorso Users and the customer data necessary to facilitate insights and activity tracking within the app.
Information about Quorso Users includes end-user login/registration account information for Quorso Users plus metadata about their usage of Quorso.
Metadata is used to facilitate product improvements, customer support and license auditing.
Login information is controlled by customers directly as it is entered on their Quorso Q-Admin instance and they can delete their Quorso Users’ (i.e. their employees’) information at any time.
We retain basic user account information, which includes contact information used to send product updates, relevant marketing, training and events based on the users’ contact preferences.
For more information on how we collect and use personal data, find our privacy policy here.
Yes. We retain basic User contact information to communicate with our customers and their users about product and security updates, relevant marketing, training and events.
Quorso-hosted instances are hosted in the Amazon Web Services (AWS). By default, Quorso hosts in the AWS UK region, but at the customer’s request, we can host in various other regions.
Our data security program is designed to ensure that the policies, controls and processes are appropriate to the type of personal data and data processing collected. You can find our security policy here.
As a customer of Quorso, you remain in control of your data and data about your users. When you remove users from your Quorso instance, their data will be removed from Quorso’s databases within 30 days. If you wish to delete a Quorso user’s account data, our Data Engineering team has a process to permanently anonymize the data. If you would like Quorso to delete your customer data or Quorso user account detail, please send an email to privacy@quorso.com.
