Our latest ideas, insights, thoughts and theories.

The Top 10 AI use cases that Retail Operators at every level told us would transform their daily work. AI for Retail Operations is already here, are you up to speed?

AI-driven coaching solves an important retail paradox. How can I drive more autonomy and decision making into stores while also ensuring the consistency that a prescriptive appr...

Data-driven alerts are helping leading retailers to increase sales significantly by improving product launch execution, fixing drop-offs and rectifying structural opportunities.

Inventory inaccuracy is about ~65% and costs retailers 4-8% of sales annually. RFID and labor-heavy correction processes haven't helped. But smarter use of data can.

Instead of receiving mass broadcast information and tasks, Field Leaders and teams should only receive personally relevant information to ensure they take the most impactful act...

Companies send out 40 – 150 reports and 100s of tasks to Managers each week. Despite spending up to 50% of their time on admin, performance is only improving at random and workl...

“You can see the digital age everywhere but the productivity statistics”. Retail productivity has been declining for the last decade and continues to fall. Retailers need to urg...

NRF trend reports are everywhere this week, so we thought we’d do something different. Highlight the 5 things we actually enjoyed most about NRF.