How Quorso works
in 70 seconds.

• Quorso has pre-built connectors to dozens of the most popular data systems – and we are adding more all the time. See our full list of integrations here.
• Our proprietary data pipeline enables us to automatically ingest data of any type, format, volume, and frequency.

• Yes, absolutely. You can steer Quorso’s Opportunities to align with or to prioritize company initiatives, campaigns, promotions, etc.
• You can also integrate Quorso with your BI tool, combining the charts you love with the actions that will improve them.
• Learn more about using Quorso to enhance your existing tech stack here.

• Typical BI tools focus on 7-8 relatively high-level metrics which present a summary snapshot of your business. Quorso looks at everything, and directs your attention to the granular actions that could best improve those metrics.
• BI tools are great for watching what is happening, but they do not take, track or measure action, so they do not deliver tangible improvements that can be scaled over time.
• Read more about how Quorso augments BI and other platforms here.

• 3-4 weeks, once we receive your data.
• Includes two days of your Data Lead – the rest is done by Quorso.

• Quorso fits seamlessly within your existing operational management process, with no need
  for changes.
• Most Store Managers review Quorso on a Monday instead of, or alongside, their existing management information. They see how their existing plans are progressing, and then typically write a further 2-3 plans.
• Regional managers then review new plan proposals, providing coaching as required.

• Without Quorso, most front line managers typically spend six hours a week planning how to improve. With Quorso this only takes approximately one hour per week.
• Regional managers use Quorso to streamline their weekly performance check-ins, so they use Quorso for 2-3 hours per week.

A Mission is a specific sales improvement opportunity that Quorso has found for your store, and is the suggested area that you should focus on this week to improve overall sales performance. You can do this by choosing to ‘accept’ a Mission.

Quorso identifies Missions by crunching through all of your sales data each week, and finding areas where your store has an opportunity to improve based on how it’s performing vs all of the other stores. Even if these stores vary in size, revenue, and popularity, our calculations level the playing field. To make the comparisons fair, Quorso will:

1. Only compare you to stores that have the same format as you.
2. Only compare you to stores that have the same shelf space allocated to the particular product a Mission relates to, relative to its category (e.g. Mushroom Soup accounts for 10% of the space allocated to Soups).
3. Adjust sales values of the comparison stores to factor out differing store revenues and customer traffic. This will even take into account exceptional events, like storms, local holidays, or Covid restrictions.

When you get a suggested Mission, you should try and understand why this suggestion has been sent to you. Once you have investigated the potential root-causes, you need to decide whether or not there is something you can do to fix the problem and drive improvement. If there is, accept the Mission and log your proposed action.

If there is nothing you can do, you should choose to reject the Mission. That might be because it’s not something that can be fixed in store, or it’s an availability issue that you can’t control, or you’ve investigated it and can’t find any issue.

If you choose not to take action, it’s important to reject the Mission. If you do not, Quorso will try to measure and track the impact of something you have not done.

Yes it does. To make the comparison fair, Quorso only compares you to other same-format stores, and those that have the same shelf space allocated to the product area in question, relative to the category to which it belongs (e.g. Mushroom Soup accounts for 10% of the space allocated to Soups). Therefore, if you receive a Mission, it is because your current sales for that product or category are lower than would be expected considering your shelf space.

Remember…we also take other factors into account, like store revenue and customer traffic, to ensure you’re being compared fairly.

Yes, for items where Quorso is comparing your performance relative to peer median, Quorso’s calculation takes into account external factors that may impact your performance.

Here is an example, using a normalizing factor of the item’s parent category sales.

My store (Store A) sells $20 of Strawberries for every $100 Soft Fruit (20%). On average, Stores B-K sell $25 Strawberries for every $100 Soft Fruit (25%). In this example, I’m underperforming vs my peers by $5 (5%).

Let’s look at 3 different scenarios to show how Quorso accounts for impact of exceptional events on missions: 

• My store is near a college campus and the students have gone home for vacation: Let’s say footfall in my store drops and, as a result, Soft Fruit sales decline by 50% and Strawberry sales also decline. However, on inspection I can see that Strawberries still make up 10% of Soft Fruit sales. If all things stayed the same with my peer group, (e.g., their Strawberry sales stayed at 15% of Soft Fruit sales) then although I have seen a physical reduction in sales and traffic, my proportion of item sales, relative to the normalizing factor, when compared to my peers, would remain the same.
• A public holiday is driving up traffic in all Stores: Let’s say Stores B-K experience increased customer traffic and Soft Fruit sales and similarly, my Strawberry sales also increase. However, provided that Strawberry sales in those stores still only account for 15% of Soft Fruit sales, and if all things stayed the same with my store (i.e., my Strawberry sales stay at 10% of Soft Fruit sales) then although stores B-K have seen a physical increase in sales, my proportion of item sales, relative to the category parent, compared to my peers is still the same. 
• I run a local promotion on strawberries, while others do not: Let’s say my store doubles its share of Strawberry sales to 20% of Soft Fruit sales. If all things remained equal with my peer group, then relative to peers, I am now outperforming them by 5% which in this case equates to a sales uplift of $10. This is a successful mission.