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Quorso Spring Release 2025
Discover how Quorso’s Spring Release connects the entire organization from Store Associate to C-Suite with seamless data insights and smarter, faster decision-making across your business.
Orchestrate events and activities from multiple systems all through Quorso in real-time.
With real-time connections to other systems, Event-Driven Missions allow a Mission to be generated in real-time when externally triggered. Workflows are then completed within Quorso updating in the original system in real-time.
Event-Driven Missions are allowing retailers to consolidate the number of tools their operational teams need to use into a single pane of glass for all activities, with use cases including:
Connect Management with the right insights and actions at every level.
Going beyond directing work at the individual level, escalations analyze patterns and Mission feedback to automatically generate the right escalation and follow-up actions. Escalations are leading to faster interventions fixing financial and operational underperformance.
Use cases today include:
Surfacing common issues across stores within a region e.g. impact of delayed direct store delivery
Automating follow ups from store walks e.g. issues that are being regularly recorded in audits.
Our exciting 2025 roadmap will further develop our capability to automate escalations at every level of the organization, with the right insights and actions for their role.
We have continued to develop how we aggregate the data collected in the workflow to provide unique insights to Senior and Central teams.
Leaders can use our new visualizations to easily see where there are opportunities to further drive Quorso usage and the resulting business performance improvements
As more and more customers are using configurable surveys within their mission workflows, we’ve introduced new ways to make these even smarter and more streamlined:
Conditional and follow-up questions.
Condition questions based on store attributes or performance.
Color-coding of answer options.
Access to previous survey responses.
