Comic: A day in the life of an Agile store manager.
When we talk about an 'Agile store', what do we actually mean? What's different for your store staff, and what's the effect on your...
Phil Thorne is Quorso's MD of North America and David Ritter is an MD in Alvarez & Marsal's Consumer & Retail Group.
“We have seen two years’ worth of digital transformation in two months.”
The pandemic has forced the retail industry to fundamentally rethink the full end-to-end operating model. Having a digital-first mindset is no longer a choice for retailers, it's a strategic imperative. Speed and agility have become the new norm. But it doesn't need to be a lengthy, or costly, process.
In this highly topical thought piece Phil and David explain how you can keep up with the leading agile retailers, in just 5 steps.
“All of this disruption actually gave us an opportunity to accelerate our strategy. The pandemic gave us momentum.”