Phil Thorne is Quorso's MD of North America and David Ritter is an MD in Alvarez & Marsal's Consumer & Retail Group.
“We have seen two years’ worth of digital transformation in two months.”
The pandemic has forced the retail industry to fundamentally rethink the full end-to-end operating model. Having a digital-first mindset is no longer a choice for retailers, it's a strategic imperative. Speed and agility have become the new norm. But it doesn't need to be a lengthy, or costly, process.
In this highly topical thought piece Phil and David explain how you can keep up with the leading agile retailers, in just 5 steps.
“All of this disruption actually gave us an opportunity to accelerate our strategy. The pandemic gave us momentum.”
