The 3 ways retail strategy is changing, and what it means for the Field Leader role.
Field leaders are the glue between strategy and execution. As retail strategy is evolving, so is their role.
2020 was a crazy year, but one where we learned a lot about the future of retail. Quorso sat down with four retail operators, all surprisingly called Chris, to understand who they thought had handled things well on the ground, the importance of Agile, and what’s crucial for retail in the years to come.