Agile coaching: A how-to guide to make star performers of all your managers.

Phil Thorne 30/09/2020·10 min read
Get the details.

Download our guide to Agile Coaching and make every manager in your business a Star Performer.


Store Visits, while incredibly useful, have always had their challenges.

They overwhelmed your staff who were constantly on the road. They became more of an ‘inspection’ than a route to improved store performance. And Area Leaders were spending most of their time traveling rather than on the value add – improving their people and delighting customers.

With such a significant paradigm shift forced by the pandemic, we’ve worked with retailers to create a new framework for the Store Visit. With in-person visits no longer being appropriate, we’ve worked out an alternative that turns this into an advantage and rectifies many of the issues that weighed down Area Leaders previously.

Building great teams and businesses no longer needs in-person store visits. Regional Managers can empower and coach their Store Managers from afar, without subjecting everyone to the bureaucratic tick-box performance reviews of the past.

It requires a mindset change. Store Visits become Agile Coaching: continuous dialogues that support ongoing sustained improvement and enhance the whole Manager Development experience.

Download our guide to learn:

  • Why Agile Coaching?
  • How to prepare for a great Coaching Conversation.
  • Best practices and a structure to get going.
  • How to create truly valuable goals for staff and business.
  • How to build Agile Coaching into a habit for you and your business.
  • Tools that help you reach goals more effectively and rapidly.
Get the details.

Download our guide to Agile Coaching and make every manager in your business a Star Performer.